This Privacy Policy explains what personal information Shengyi Polymers (“we”, “us”) collects through shengyipolymers.com, how we use it, and the choices available to you. It applies to this website only.
1. Information we collect
Information you give us. When you submit an enquiry through a form on this site, we collect the details you enter: your name, company, email address, phone or WhatsApp number, and the commercial details of your enquiry (product type, application, grade or specification, quantity, destination country and any message).
Information collected automatically. Our hosting provider records standard server logs, including IP address, browser type, pages requested and timestamps. These logs are used for security, abuse prevention and troubleshooting.
We do not collect payment details through this website, and we do not knowingly collect information from children.
2. How enquiry data is handled
Enquiry forms on this site are delivered directly to our sales mailbox by email. Form submissions are not stored in this website’s database. Once delivered, the information lives in our business email system and is handled by our sales team in the ordinary course of responding to your enquiry.
3. Why we use your information
- To respond to your enquiry and prepare quotations or samples
- To perform or take steps toward a contract of sale with you or your company
- To keep records required for trade, customs and accounting purposes
- To operate and secure this website
We do not sell your personal information, and we do not use it for automated decision-making or profiling.
4. Marketing
If we contact you about products or offers beyond your original enquiry, you may opt out at any time by replying to any message or writing to charlottezhu@shengyipolymers.com.
5. Sharing
We share personal information only where necessary:
- Service providers that operate this site on our behalf — principally our hosting provider, which processes server logs and email delivery.
- Suppliers, forwarders and inspection agencies where this is required to fulfil an order you have placed or requested.
- Authorities where disclosure is required by applicable law.
This website loads typefaces from Google Fonts. When a page loads, your browser connects to Google’s servers, and your IP address is transmitted to Google as a necessary part of that request.
6. International transfers
We are based in Tianjin, China, and our customers and suppliers are located worldwide. Information you send us may therefore be transferred to, and processed in, countries other than your own, including China. Where you are located in a jurisdiction that restricts such transfers, by submitting an enquiry you acknowledge that your information will be handled as described in this policy.
7. Retention
Enquiry correspondence is retained for as long as needed to serve you and to meet our legal, tax and trade record-keeping obligations, after which it is deleted or archived. Server logs are retained for a short period on a rolling basis by our hosting provider.
8. Your rights
Subject to the law that applies to you, you may request access to, correction of, or deletion of your personal information, or object to or restrict how we use it. To make a request, write to charlottezhu@shengyipolymers.com. We may need to verify your identity before acting on a request.
9. Security
This site is served over HTTPS, and we apply access controls and platform-level security measures to the systems that hold enquiry correspondence. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes
We may update this policy from time to time. The revision date shown at the top of this page indicates when it was last changed.
11. Contact
Shengyi Polymers
Room 4121, Modern Building, No. 387
Jintang Highway,
Dongli District, Tianjin, China.
Email: charlottezhu@shengyipolymers.com
